Terms of service

These terms and conditions (the "Terms and Conditions") govern the use of www.platypusplants.com.au (the "Site"). This Site is owned and operated by Platypus Plants. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

These Terms and Conditions also apply to any invoices issued by the Site owner in relation to advertisements displayed on Facebook.com or Gumtree.com.au .

Intellectual Property
All content published and made available on our Site is the property of Platypus Plants and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Accounts
When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
   

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
   

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.

The following goods are available on our Site:

• Plants.
  

These Terms and Conditions apply to all the goods that are displayed on our Site or that are advertised on other sites, such as Facebook.com or Gumtree.com.au , at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.

Please be aware that the plants depicted on this website or advertised on other sites, such as Facebook Marketplace or Gumtree, are indicative of the species you are purchasing and may not precisely match the plant you will receive.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid, less any costs associated with cancelling your order, such as delivery charges that may be incurred by us. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments
We accept the following payment methods on our Site:

• Credit Card;

• Debit;

• Direct Debit
  

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Discounts / Promotional Offers

Any promotional discounts or offers are applied to the item total, not including applicable delivery charges. Discounts and promotional offers cannot be combined with any other discounts. Additionally, discounts cannot be retrospectively applied after a purchase has been made.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

• Standard delivery by plant delivery company. Delivery takes 5 - 7 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and public holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Limitation of Liability
Platypus Plants and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Platypus Plants and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of Queensland.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. When we amend these Terms and Conditions we will update the "Effective Date" at the bottom of the Terms and Conditions. We recommend that our users periodically review our Terms and Conditions to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

platypusplants@outlook.com

or

Platypus Plants
PO Box 56
Palmwoods, QLD 4555

You can also contact us through the Contact Us form available on our Site.

Effective Date: 14th day of March, 2024