Frequently Asked Questions

Can I pick up from the nursery?

The growers we source plants from aren’t open to the public, so pick ups aren’t available generally due to their health and safety policies.

When will my delivery arrive?

Within 1-5 business days from placing your order.

If you place your order before Monday midday, we can usually get your plants to you within the same week (for Brisbane, Sunshine Coast & Gold Coast deliveries).

Delivery usually occurs on Tuesdays/Wednesdays.

We will contact you (by email) to give you an approximate day for when your order will be delivered to you. During times of high demand, the delivery time frame may increase, and we will notify you of any delays.

Your contact details may be passed on to the delivery company we sometimes use, when we are unable to deliver your order ourselves. An exact delivery time can’t always be given when we use this service.

This delivery service's policy only covers delivery to the boundary of the property line. However, please provide us with delivery instructions that we can pass on, and we will do our best to accommodate your request.

Where do you get the plants from?

We get the plants from wholesale growers generally located on the Sunshine Coast and Gold Coast.

All plants we source are professionally grown, top retail-quality.

Will the plants I order look exactly the same as in the photos?

We can't take photos of every single plant we sell as that's a lot of work, considering we have a catalogue of over 100+ plants!
The photos of the plants are an average. This means you may receive plants that are bushier or skinnier than indicated in the photos, due to seasonal variation.
However, we're so confident in the quality of the plants, that we provide our "Happy Plant Guarantee".

Are the plants free from Fire Ants?

The plants are sourced from fire ant compliant growers, which either come from fire ant free zones, or are fire ant compliant.

This means our plants are guaranteed to not further spread fire ants.

Why is the cost of delivery so much?

We understand that the cost of delivery can be a concern for some customers. Our delivery fee is kept as low as possible based on a flat rate, so the more plants you purchase, the more cost effective the delivery fee will be.

Here are a few reasons why our delivery fee is set at this rate:

  1. Plant deliveries require specialised equipment and handling: Our plants are delicate and require specialised equipment and handling to ensure that they arrive at your doorstep in good condition.
  2. Distance: Our delivery fee covers the cost of transportation which can sometimes be over 100km from the Sunshine Coast or Gold Coast to your location, which can be a significant distance for a delivery.
  3. Labour costs: Our delivery fee also covers the cost of labour involved in packing, loading, and delivering the plants.

We strive to provide high-quality plants and excellent customer service, and our delivery fee helps us to cover the costs of these services. If you have any further questions or concerns, please don't hesitate to contact us.

What are the delivery postcodes and delivery prices?

Zone 1 ($45):

Brisbane Suburbs:
4000, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4017, 4018, 4030, 4031, 4032, 4034, 4036, 4051, 4059, 4060, 4061, 4064, 4065

Moreton Bay Suburbs:
4019, 4020, 4021, 4022, 4035, 4037, 4053, 4054, 4055, 4500, 4501, 4502, 4503, 4504, 4505, 4506, 4507, 4508, 4509, 4510, 4511, 4512, 4513, 4514, 4516, 4520, 4521

Sunshine Coast Region:
4517, 4518, 4519, 4550, 4551, 4553, 4554, 4555, 4556, 4557, 4558, 4559, 4560, 4561, 4564, 4572, 4575, 4562, 4573


Zone 2 ($50):

Brisbane Suburbs:
4066, 4067, 4068, 4069, 4070, 4073, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4115, 4116, 4120, 4121, 4122, 4151, 4152, 4153, 4154, 4155, 4156, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179

Logan Suburbs:
4114, 4117, 4118, 4119, 4123, 4125, 4127, 4128, 4129, 4130, 4131, 4132, 4133

Redland Bay Suburbs:
4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165

Sunshine Coast Region:
4552


Zone 3 ($55):

Ipswich Suburbs:
4124, 4300, 4301, 4303, 4304, 4305, 4306, 4307, 4340, 4346

Noosa Region:
4563, 4565, 4566, 4567, 4568, 4569, 4571

Gold Coast Metro Suburbs:

4205, 4207, 4208, 4209, 4210, 4212, 4214, 4215, 4216, 4217, 4218, 4219, 4220, 4221, 4224, 4225, 4226, 4227, 4229, 4230


Zone 4 ($85):

Gold Coast and Scenic Rim Region:
4211, 4213, 4223, 4228, 4270, 4271, 4272, 4275, 4280, 4285, 4287, 4309, 4310

Toowoomba / Lockyer Valley Region:
4341, 4342, 4343, 4344, 4345, 4347, 4350, 4353, 4354, 4355, 4356, 4357, 4358, 4359, 4360, 4361, 4363, 4364, 4400, 4401, 4402, 4403, 4404, 4407, 4614

Gympie Region:
4570, 4574


Zone 5 (*$140 - $420):

Northern NSW:
2463, 2464, 2466, 2473, 2477, 2478, 2479, 2480, 2481, 2483, 2485, 2487, 2488, 2489

*Orders up to $999 = $140
*Orders between $1,000-$1,999 = $280
*Orders $2,000 upwards = $420


We can arrange delivery outside the standard delivery zones at an extra cost. Please contact us for a quote.

Any other questions?

Feel free to contact us here:

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