Shopping for plants online can be a great way to access a huge variety of species and have them delivered straight to your door — but how do you know you’re buying from a reliable nursery? Whether you’re searching for a Brisbane based plant nursery, or the best Sunshine Coast grown plants, here’s what to check before you click “add to cart.”
1. Read Reviews Carefully
Reviews can tell you a lot — if you know what to look for.
- Watch for common themes such as comments on communication, delivery times, and plant quality.
- Repeated negative mentions of delays or unresponsive sellers can signal an ongoing issue.
- Be cautious of vague or overly generic reviews — these might not be genuine.
At Platypus Plants, our genuine 5-star reviews regularly praise our friendly communication, fast and reliable delivery, expert advice, and the high quality of our plants.
2. Check Their Guarantees
A trustworthy nursery should stand behind their plants with a guarantee.
- Some sellers offer coverage for only 24 hours, others up to 30 days or more.
- The best companies give you peace of mind well beyond delivery day.
We offer both a 30-day guarantee and a 12-month warranty discount for extra protection. Read our full guarantee here.
3. Look for Discounts & Bulk-Buy Offers
If you’re planning a bigger garden project, check whether the nursery rewards larger purchases.
- Many reputable sellers offer tiered discounts — the more you spend, the more you save.
- Free delivery for orders over a certain amount can also save you money.
We make it simple: our discounts apply automatically, and we offer free delivery once your order reaches the set amount.
4. Test Their Communication
Before you buy, try contacting the business with a plant question.
- A quick, helpful reply (within 1–2 business days) is a good sign they’ll support you after the sale too.
- Good pre-purchase communication usually means they’ll be responsive if anything goes wrong, keep you updated on your order, and answer questions about plant care in the future.
At Platypus Plants, you can reach out any time — before or after your order — and our qualified horticulturalist will give you accurate, practical advice. We also provide unlimited lifetime plant support with every purchase. Learn more about our service here.
5. Don’t Just Shop on Price
Bargains are great — but plant quality, aftercare, and service are even more important.
- The cheapest plant might cost you more if it arrives weak, poorly cared for, or unsupported.
- Look for sellers who provide ongoing care guidance and quality guarantees.
We combine 30-day plant guarantees with unlimited lifetime support, so your plants are set up to thrive.
6. The Platypus Promise
We call it the Gold Standard in Buying Plants Online.
When you shop with us, you’re not just getting plants — you’re getting expert advice, top-quality stock from Aussie growers, careful delivery, and the peace of mind that comes with our guarantees. See exactly what we offer here.
Final Tip: If you’re unsure about a plant nursery, do your homework. Check reviews, guarantees, pricing, communication, and aftercare. And if you want expert-backed quality with every order, you already know where to find us.
